10Bet to Pay Settlement to UK Gambling Commission for AML and Social Responsibility Failings

Co. had no real-time overnight monitoring of safer gambling triggers

by - Thursday, February 16th, 2023 11:14

UK Gambling Commission Fines

The UK Gambling Commission has announced that Blue Planet Limited trading as 10Bet must pay a settlement of £620,000 (€698,306) after a Commission investigation uncovered social responsibility and anti-money laundering failures.

The UKGC investigation found that between November 2019 and June 2021 Blue Planet had:

  • Failed to implement Anti-Money Laundering (AML) policies, procedures and controls
  • Deficiencies in its responsible gambling policies, procedures, controls and practices, including weaknesses in implementation
  • Weaknesses in its reporting arrangements.

Those deficiencies in social responsibility included:

  • No dedicated compliance staff to monitor safer gambling alerts overnight. Customers who reached safer gambling triggers overnight would be reviewed the following day
  • Manual reviews allowed customers to pass safe gambling triggers without intervention
  • A failure to have high-velocity risk alerts allowing customers to spend without interactions from staff
  • No evidence of in-depth evaluations of customer interactions
  • Failed to interact with two customers who showed signs of problem gambling during the commission’s assessment.

In addition to the settlement fee, Blue Planet must also pay £3,571.25 (€4,022) towards the Commission’s costs of investigating the case.

This brings the total fines for 2023 to more than €11.9 million. According to research by USA-Casino.com, gambling industry fines in 2022 came to €251,712,034 / $269,532,490 – a significant increase of 443.9% compared to 2021’s total of €44,753,969 / $48,642,992.

Olivia Richardson

Olivia has worked as an editor and writer for major brands across multiple niches. She now focuses on the iGaming and sports betting industries.

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